Working at Critical is more than just a career choice, is more than a business: we're a community with a strong sense of purpose, values, and togetherness. Our engineering excellence ensures that we are a trusted partner to some of the world's leading companies in markets such as Finance, Aerospace, Railway, Medical Systems, Energy, Manufacturing, and many more.

We are always on the lookout for bright and ambitious individuals to join us.

We are currently seeking a Sales Development Representative to join our Digital Engineering Services business unit.

In this role, you will be focused on prospecting and qualifying business development leads within Banking, Financial services & Insurance industries.

You will be working closely with our sales team, first-class software engineering teams, partners and customers.

We deliver compelling and highly valuable business critical & digital transformation propositions, focused on transforming traditional sectors, enabling better efficiency, quality and delivering business critical functions.

You will have the backing of colleagues in Germany, UK and Portugal to help you succeed and help continue our rapid growth.

Are you the dynamic Sales Development Representative we are searching for?

What do we expect from you?

Within the Banking, Financial services & Insurance industry you will analyse and perform market segmentation, including the identification of potential new customers.
Generate new business opportunities, execute direct prospecting, lead qualification, and personalized outreach.
Book and execute discovery calls.
Work side by side with a Sales and marketing team.
Have a good understanding about our offers.
Staying up to date on technology and business-related news and trends, leveraging social media (e.g. LinkedIn).
Autonomously manage your tasks, always with the support of your Business Development Director.
Writing compelling and distinctive pitches that will hit the mark with your customers.
Think strategically and tactically.

What makes you a good candidate for this role?

You have experience in outbound sales & proven experience in the IT services sector.
You have experience in business development activities, namely the lead generation and qualification.
You have a good understanding of IT services, namely the delivery of bespoke solutions and/or delivering digital transformation projects to customers.
You have a consultative style with strong communication skills, empathy, you are great with dealing with objections, and you quickly establish meaningful and positive relationships.
You have excellent written and spoken English skills, with the ability to clearly understand, formulate and present arguments and a business pitch. German language (Spoken and written) would be a plus.
You can occasionally travel within and outside the EU.

What can you expect from us?

A challenging environment where you can thrive, both personally and professionally
A real possibility of impacting the lives of millions of people while working in the most critical industries
The opportunity to make the difference while participating in social initiatives
Work-life balance: flexible work policies designed to fit your life around your career at Critical
Fringe Benefits and Wellbeing especially planned to support you and those who are important to you
Modern and cozy offices that will make you feel just like home.

Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C-Corporation): It is a for-profit business entity, legally defined in the US and other jurisdictions, whose legally defined goals include the positive impact on society, workers, the community and the environment, in addition to profit.

We are an equal opportunity workplace and committed to allow candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to move the barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need some adjustment in your recruitment process.

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